This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Category: Techniques
-
How to use active listening with clients & stakeholders, part 1
Listening is a cornerstone skill that both design and therapy depend on. It’s the difference between clarity and confusion. The difference between getting a creative brief right and unnecessary rounds of revision. A major similarity between therapy and design is that both professions work with clients who don’t have the technical vocabulary to describe things.…