bringing skills from psychology and counseling to the practice of design.
4 min read
Most job descriptions focus on visible work. We talk about research, strategy, prototyping, design systems, and 0 ->1 facilitation because those activities produce artifacts we can point to. But after enough years working on products and teams, I’m convinced that a…
When someone says, “Let’s think from first principles,” what do they actually mean? First-principles thinking is often presented as a way to reason from fundamental constraints rather than assumptions. In practice, team discussions usually fall into one of three situations: someone…
Listening is a cornerstone skill that both design and therapy depend on. It’s the difference between clarity and confusion. The difference between getting a creative brief right and unnecessary rounds of revision. A major similarity between therapy and design is that…